How to install Repoply

1. Download our app from the Shopify Store.

2. Select your desired store.

3. Approve the necessary charges to complete installation.

4. Provide your Store Details.

5. Add your first subscription product.

5. a. Set your very first subscription group name.

5. b. Set how you want to offer the subscription.

5. b. I. Subscription only.

5. b. II. Subscription and One-Time Purchase.

5. b. III. Set your first subscription frequency.

5. b. III. 1. Add an unlimited amount of frequencies per subscription group.

5. b. III. 2. Define by Weekly, Bi-Monthly, Monthly, Every 2 months.

5. b. III. 3. Define Discount type by % or $ amount.

5. b. III. 4. Set your desired discount value.

6. Ready to launch!

6. a. Your very first subscription group is unpublished. You can easily go back to change your subscription group or simply click Publish Now to start using Repoply!

1. Click "Online Store".

2. When you arrive at themes, click on the Customize button for the active theme.

3. Using the page selector under the Shopify Customizer, select Your Product page, for more information on the theme customization, refer to the Shopify Theme Customization Documentation.

4. Under the product page in the customizer, in most cases themes on the market allow you to customize the product information areas or buy button areas. In this case, click on "Add Block" that's relevant to your "Add to Cart" area and select "Repoply".

5. Once you have added the Repoply Subscription Widget, you can adjust the position as needed. Click on Save at the top right of the customizer window and that's it!

1. Click "Online Store".

2. When you arrive at themes, click on the Customize button for the active theme.

3. Using the page selector under the Shopify Customizer, select Customer Account page, for more information on the theme customization, refer to the Shopify Theme Customization Documentation.

4. Under the Customer Account in the customizer, in most cases themes on the market allow you to customize the relevant information areas or account information areas. In this case, click on "Add Block" that's relevant to your desired placement area and select "Manage subscriptions" by Repoply.

5. From here, customers can view their active subscriptions and status to avoid potential customer service load.

1. Navigate to the Repoply App.

2. On the left hand side of the Shopify navigation, under "Repoply" click on "Subscription Groups".

3. From here, you can edit and reconfigure existing subscription groups. This will allow merchants who offer seasonal subscriptions or special marketing discount groups that cater to specific product groups with specific frequencies. By default, we cater to one active subscription group.

4. Click on "Details" to edit any subscription group.

4. a. Re-define your subscription frequencies.

4. b. Remove existing frequencies.

4. c. Remove or Add Products.

4. d. Click "Save" when making any changes to products or frequencies.

4. e. You can Delete the Subscription group at any time at the bottom left.

1. Navigate to the Repoply App.

2. On the left hand side of the Shopify navigation, under "Repoply" click on "Customers".

3. Customers

3. a. All customers who purchased under any active subscription group. Including the frequency that the customer has engaged with and the monthly total.

3. b. Click on Details to manage your desired subscription customer.

4. Customer Details

4. a. View the customer's names.

4. b. Last payment status.

4. c. Next Billing Date.

4. d. Subscription Status.

5. Cancel the customers Subscription Contract.

5. a. Click on "Pause subscription" to prevent a re-order sequence.

5. b. Click on "Activate subscription" to renew paused subscriptions.

1. How it works

1. a. Under your product page, Repoply provides a pop up that simply explains how the subscription feature works for the customer.

1. a. I. Modify the copy for the customer. In some cases, store fronts may not want to offer the customer to cancel their subscription.

A customer's card failed billing, what happens?
By default, Shopify will attempt to bill the card again on the next billing cycle and an email is sent to the customers alerting them of non-payment.

Does Repoply store customer data such as email, name or credit card information?
No. Repoply does not store this personal information as it is vaulted with Shopify's systems. All information is returned via secure APIs that are inline with Shopify development and security standards.

Can I import my customers?
We cannot import subscribe and save customers from apps or platforms that use third party checkout technology. If your existing customer subscription app runs conversions through Shopify's checkout, then we can create an import on request for an additional fee. Contact [email protected] to learn more.